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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kahaili De Britz

Kahaili De Britz

March 24, 2025

5  out of  5
rating by Kahaili De Britz
"Kelani is the best and always helpful!"
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Alex Skaar

March 20, 2025

5  out of  5
rating by Alex Skaar
"Ty did a great job getting me insurance for my vehicle. Top notch service"
We responded:
"Thank you, Alex! I'm happy to hear that Ty provided you with top-notch service in securing insurance. We're here to help with any future needs or questions you may have."
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Andrew Woodhead

March 19, 2025

5  out of  5
rating by Andrew Woodhead
"Very friendly"
We responded:
"Thank you, Andrew, for your kind words! I'm glad you found our team friendly. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
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Damien Rogers

March 19, 2025

5  out of  5
rating by Damien Rogers
"Kelani with Kirk Baker is always so responsive and a delight to correspond with. Their team is always so attentive and gets us our necessary COI's so quickly!"
We responded:
"Thank you, Damien, for sharing your experience! I'm glad to hear that Kelani and the team have been responsive and attentive to your needs. It's wonderful to know that we could assist you promptly. If you have any more questions, feel free to reach out anytime."
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Ruben Garcia

March 19, 2025

5  out of  5
rating by Ruben Garcia
"I have several policies with Kirk going back over 30 years. It seems lately I've had several items to discuss with his support team. They are always responsive and a joy to work with. Nothing less than cinco estrellas."
We responded:
"Thank you Ruben. I appreciate that!"
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William Pennell

March 18, 2025

5  out of  5
rating by William Pennell
"Elvis did a great job explaining all of our coverage and adding some needed coverage."
We responded:
"Thank you, William, for sharing your experience! I'm happy to hear that Elvis was able to clearly explain your coverage and assist with adding the necessary options. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Rebecca Peacock

March 17, 2025

5  out of  5
rating by Rebecca Peacock
"It is always so easy to get fast quick answers and services at this State Farm office! Ty is amazing and super helpful along with all the staff, I have worked with. They have excellent customer service which is hard to find these days. Would highly recommend!"
We responded:
"Thank you, Rebecca, for sharing your experience! I'm glad to know that Ty and the rest of our team have been able to provide you with quick and helpful service. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out!"
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Spencer Palmer

March 17, 2025

5  out of  5
rating by Spencer Palmer
"Always enjoy speaking with Kirk. Grateful for him and for the coverage and peace of mind I get from him and State Farm."
We responded:
"Thank you, Spencer! I'm happy to know that you enjoy our conversations and feel secure with the coverage provided. Your peace of mind is important to us. If you ever have any questions or need assistance, please don't hesitate to reach out."
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Shane Maddox

March 7, 2025

5  out of  5
rating by Shane Maddox
"Amazing service, Kelani, Andrew, and Ty are always available to help. They genuinely seem to care about customer service and I greatly appreciate it!!"
We responded:
"Thank you, Shane, for your wonderful feedback! I'm happy to know that Kelani, Andrew, and Ty have been able to assist you and provide the care you deserve. Our team is dedicated to ensuring excellent service, and it's great to see that reflected in your experience. If you ever need anything else, feel free to reach out to our office. We're here to help!"
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Alison Haywood

March 6, 2025

5  out of  5
rating by Alison Haywood
"Kirk Baker is the best! It's always a pleasure to visit his State Farm Office. He spent quality time with me to go over my coverage and make some suggestions and answer my questions. He was able to save me money and increase my coverage. I highly recommend State Farm Insurance and Kirk Baker's Office if you need or want to change your Insurance coverage or if you have questions about insurance of any kind. I found out they can even answer my Medicare questions about Supplemental Part C plans."
We responded:
"Thank you, Alison, for your fantastic review! I'm so happy to know that your visit to our office was enjoyable and that we could assist you with your coverage needs. It's great to hear that we were able to help you save money while increasing your coverage. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help with all your insurance needs!"
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Candy Johnson

March 5, 2025

5  out of  5
rating by Candy Johnson
"Kelani is awesome. Always helpful, knowledgeable, and availalbe!"
We responded:
"Candy, thank you for your wonderful feedback! I'm happy to hear that Kelani has been so helpful and knowledgeable. We're grateful to have her on our team, and it's fantastic to know she's making a positive impact. If you ever need assistance or have questions, feel free to reach out to our office. We're here to help!"
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David Rensin

March 4, 2025

5  out of  5
rating by David Rensin
"My friendly, expert customer experience with Kelani makes it easy to say that she deserves at least six stars out of five. Given her a raise!"
We responded:
"Thank you, David, for your fantastic review! I'm delighted to hear that Kelani provided such a friendly and expert experience for you. We truly appreciate your feedback and will certainly pass along your kind words to her. If you have any further questions or need assistance, feel free to reach out to our office anytime."
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Stable Shoppe

March 3, 2025

5  out of  5
rating by Stable Shoppe
"fabulous service"
We responded:
"Thank you for your wonderful feedback! I'm happy to know you had a fabulous experience with our service. If you ever need assistance or have any questions, feel free to reach out. We're here to help!"
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Scott Heidner

March 1, 2025

5  out of  5
rating by Scott Heidner
"Jenae is very helpful and thorough anytime I have questions. I don’t always understand this insurance stuff but she always explains things in a way that I can understand! She definitely goes above and beyond and I appreciate that."
We responded:
"Thank you, Scott, for sharing your experience! I'm happy to know that Jenae has been able to assist you effectively and make insurance easier to understand. Her dedication to going above and beyond is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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John Nikko Manalastas

February 28, 2025

5  out of  5
rating by John Nikko Manalastas
"Amazingg staff !! Kelani and Jenae are the best thank you guys!!"
We responded:
"Thank you, John, for your wonderful feedback! I'm so glad to hear that Kelani and Jenae made such a positive impact on your experience. Our team is dedicated to providing exceptional service, and it's great to know they delivered! If you ever need assistance or have questions, feel free to reach out to our office. We're here to help!"
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Simon Nazarian

February 28, 2025

5  out of  5
rating by Simon Nazarian
"Absolutely great service from my good sir Alexei, He immediately gave me every piece of information I could ask for based off of my situation at the time, thanks again Alexei!"
We responded:
"Thank you, Simon, for your wonderful feedback! I'm delighted to know that Alexei was able to provide you with all the information you needed. We're here to assist you anytime, so feel free to reach out for any other insurance needs or questions."
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Aramo Matthewsian

February 28, 2025

5  out of  5
rating by Aramo Matthewsian
"Great great service, instantly Alexei answered all my questions and gave me such a knowledgeable breakdown. Will for sure refer this branch to many friends! Thanks Alexei!"
We responded:
"Thank you, Aramo, for your fantastic feedback! I'm thrilled that Alexei could offer you a detailed breakdown and address all your questions. We truly appreciate your willingness to recommend our branch to your friends. If you need any further assistance, please don't hesitate to contact our office. We're here to help!"
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bob schreiner

February 27, 2025

5  out of  5
rating by bob schreiner
"One of the finest and most punctual agents and staff in the country. Kirk Barker and staff like Kehlani have gone above and beyond our needs over the years and as recently as the accident my wife was in Christmas day. Thank you Team, Bob Schreiner"
We responded:
"Thank you, Bob, for your wonderful feedback! I'm so glad to know that our team, including Kehlani, has been able to support you and your wife, especially during such challenging times. Your appreciation means a lot to us. If you ever need anything else, please don't hesitate to reach out. We're here to help!"
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Heath Jordan

February 27, 2025

5  out of  5
rating by Heath Jordan
"Thank you so much Kelani! You were so helpful and made the process to insure my new vehicle stress free and easy!"
We responded:
"Thank you, Heath, for your wonderful feedback! I'm happy to know that Kelani was able to make your insurance process smooth and stress-free. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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K Tashjian

February 25, 2025

5  out of  5
rating by K Tashjian
"Kelani makes it super easy for me to understand our policies. I really appreciate her patience!!"
We responded:
"Thank you for your wonderful feedback! I'm happy to know that Kelani has been able to make understanding your policies easy and that her patience has been appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Jacinta Seton

February 25, 2025

5  out of  5
rating by Jacinta Seton
"The support online was just as great as the in person onsite support. The platform and Mr. Baker are great."
We responded:
"Thank you, Jacinta, for your wonderful feedback! I'm glad to know that both our online and in-person support met your expectations. It's great to hear that you find our platform and service beneficial. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Ivona Vogler

Ivona Vogler

February 19, 2025

5  out of  5
rating by Ivona Vogler
"I had an amazing experience working with Kelani DeBritz-Customer Care Representative at Kirk Baker`s State Farm Agency in Valencia CA.From the moment I reached out ,she was incredibly helpful,professional and attentive. She took the time to answer all my questions,explain a details of my policy and ensure I had everything I needed. What truly stood out was her dedication to excellent costumer service. She was always responsive , patient and willing to go extra mile to make a process smooth and stress-free. It is rare find someone who genuinely cares about customers the way she does If you are looking for top-notch support and knowledgeable Representative I highly recommend Keloni DeBritz . She made my experience with Kirk Baker`s State Farm truly exceptional. Ivona Vogler"
We responded:
"Thank you, Ivona, for sharing your wonderful experience! I'm delighted to hear how Kelani's professionalism and dedication made such a positive impact. Her commitment to providing attentive and thorough service truly sets her apart. We're grateful to have her on our team, and it's fantastic to know she made your experience exceptional. If you ever need further assistance or have more questions, please feel free to reach out."
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Ferdinand Cajigal

February 15, 2025

5  out of  5
rating by Ferdinand Cajigal
"Kelani was amazing. She sent all the documents that I needed right away."
We responded:
"Thank you, Ferdinand, for sharing your experience! I'm happy to hear that Kelani was able to assist you promptly by sending all the necessary documents. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Sheila Marmolejo Garcia

February 7, 2025

5  out of  5
rating by Sheila Marmolejo Garcia
"Good job, working with Ty, very helpful"
We responded:
"Thank you, Sheila! I'm glad to hear that Ty was able to assist you effectively. We appreciate your feedback and are here to help with any future insurance needs or questions you might have."
Profile photo of Vicki Wade

Vicki Wade

February 4, 2025

5  out of  5
rating by Vicki Wade
"Elvis was extremely helpful. Got my policy down and answered all of my questions. Thank you 🙏🏾"
We responded:
"Thank you, Vicki! I'm glad to know that Elvis was able to assist you effectively and address all your questions. We appreciate your feedback and are here to help with any future needs you may have."